Muther Alohmayed

The Complete Guide to Turkey’s New Healthcare Advertising & Patient Information Regulations (2025 Update)

Turkey has introduced a new, comprehensive regulation governing healthcare advertising, patient information, and digital content practices. Published in the Official Gazette on 12 November 2025, the regulation sets strict standards for how healthcare providers, international health tourism institutions, and medical professionals may communicate with the public.

Whether you are a healthcare facility, international patient coordinator, marketing agency, physician, or medical tourism intermediary, understanding these rules is now essential for legal compliance, patient safety, and ethical communication.

This guide breaks down the most important points—clearly, practically, and with real examples.

 

Purpose of the New Regulation

According to the regulation’s introduction, its main goal is to:

  • Define ethical and legal principles for healthcare advertising.

  • Prevent misleading, manipulative, or competitive commercial behavior.

  • Protect patients’ privacy and ensure respect for medical ethics.

  • Regulate digital content, social media usage, and international patient marketing.

At its core, the law aims to ensure that healthcare communication is informative—not promotional.

 

What Counts as Advertising vs. Permitted Information?

The regulation clearly distinguishes allowed informational content from prohibited advertising.

Allowed: Informational & Educational Content

Healthcare providers may share:

  • Address and contact details

  • Working hours

  • Medical specialties offered

  • Staff academic titles

  • Health-protective and health-promoting educational content

 

Not Allowed: Advertising or Promotional Content

The following are strictly forbidden:

  • Promotional claims

  • Price announcements, discounts, campaigns

  • Comparisons with other institutions

  • Patient testimonials used as marketing

  • Content directing patients toward a specific doctor or facility

  • Highlighting superiority of devices, equipment, or “exclusive techniques” 

 

Ethical Requirements in All Communications

The regulation states that general ethics, medical deontology, and professional integrity must guide all content. Prohibited behaviors include:

  • Misleading or deceiving statements

  • Unproven or clinically unverified treatment claims

  • Using stories, images, or wording that create fear or panic

  • Sharing content that takes advantage of a patient’s lack of medical knowledge

 

Strict Rules for Visual Content: Photos & Videos

Key Requirements for Using Patient Visuals

  • Written and explicit consent is mandatory.

  • Consent may be withdrawn at any time.

  • Images cannot be altered, edited, filtered, or retouched.

  • “Before–after” photos must be taken under identical conditions (light, angle, environment).

  • Sharing images of medical procedures during surgery is forbidden.

  • Content must be free from misleading makeup or enhancements.

  • Visual posts must have comments, likes, and user engagement switched off to prevent promotional misuse.

 

Forbidden visual content includes:

  • Nudity or sensitive body areas

  • Images unrelated to the procedure

  • Paid promotions or sponsored visibility

  • Patient gratitude images used for promotions

  • Any surgical or interventional procedure images

 

International Health Tourism: Special Rules for Foreign-Language Marketing

For the first time, the regulation makes separate rules for international health tourism:

Allowed:

  • Foreign-language websites and social media accounts

  • Sponsored content only outside Turkey

  • Sharing patient journeys, testimonials, and stories with documented consent

  • Mentioning discounts or campaigns (only for foreign audiences)

  • Using the official HealthTürkiye logo in all international tourism communications

 

Prohibited:

  • Targeting people living in Turkey

  • Using Turkish-language sponsored content

  • Promoting procedures illegal or unapproved in Turkey

  • Creating content that imitates a healthcare facility if you are an intermediary

 

Patient Privacy & Data Protection (KVKK Compliance)

All communication must follow:

  • Turkey’s Personal Data Protection Law (KVKK)

  • Regulations on handling personal health data

  • The Patient Rights Regulation

This includes:

  • Protecting sensitive data

  • Limiting access to authorized personnel

  • Ensuring secure storage and deletion upon request

  • Respecting confidentiality at all times

 

Radio & TV Appearances: Mandatory “Declaration Form”

The regulation states that physicians appearing on television must sign the Taahhütname (Declaration Form) before speaking.

The example form includes commitments such as:

  • Adhering to ethical principles

  • Avoiding misleading claims

  • Not directing patients toward specific institutions

  • Staying within their medical specialty

  • Avoiding panic-inducing or deceptive statements 

This form is kept for 5 years by the media institution and must be provided to the Ministry upon request.

 

What Are the Penalties for Violations?

The regulation includes a detailed Administrative Penalty Table

Penalties include:

  • Fines up to 100,000 TRY or more

  • Temporary suspension of the institution’s policies

  • Suspension of activities (1–15 days)

  • Referral to the Public Prosecutor for criminal investigation

  • Reporting to KVKK, RTÜK, or Trade Ministry

  • Blocking online access to harmful digital content

Repeat violations result in heavier penalties, including shutting down services.

 

What Healthcare Providers Must Do Now

Immediate compliance checklist:

✔ Update all websites and social media pages
✔ Remove prohibited “before–after,” testimonial, or promotional posts
✔ Implement internal KVKK protocols
✔ Create separate international-marketing pages
✔ Store and archive all consent forms properly
✔ Educate staff, marketers, and international coordinators
✔ Add required disclaimers on surgical or interventional content
✔ Turn off comments and engagement for any patient-related visuals

 

Conclusion: Compliance is Now a Must-Have for Healthcare Marketing

This new regulation completely reshapes how healthcare information is presented in Turkey. Instead of competitive marketing and aggressive advertising, the framework demands:

  • Transparency

  • Ethical communication

  • Respect for patient rights

  • Accurate medical guidance

  • Strict control of visuals and digital content

For healthcare institutions and medical tourism providers, compliance is no longer optional—it’s a core operational requirement that protects both patients and service providers.